Agent Development: Grow and Thrive with Dugan's Travels

Agent Development Program

Dugan's Travels: Empowering Travel Agents for Success

Dugan's Travels is dedicated to supporting affiliated travel agents by providing a comprehensive suite of resources and opportunities designed to foster professional growth and business success. Here’s what we offer:

1. Comprehensive Training Programs
Dugan's Travels delivers robust training programs to help agents enhance their skills and industry knowledge. These programs cover essential topics such as sales techniques, client management, destination expertise, and supplier relations. Training is available through online courses, interactive webinars, in-person workshops, and personalized mentoring sessions to ensure agents have access to the learning styles that suit them best.

2. Educational Resources
We provide a wealth of educational resources to keep agents informed and ahead of the curve. Our offerings include newsletters, industry updates, articles, travel reports, and access to essential travel publications. With these tools, agents can stay current on trends, best practices, and industry news, equipping them to better serve their clients.

3. Success Program for New Advisors
Dugan's Travels is proud to offer a Success Program specifically tailored for new travel advisors. This program provides hands-on support and guidance throughout their critical first year, ensuring they have the tools, resources, and mentorship to establish a strong foundation for their careers.

4.Supplier Training and Events
We host supplier training sessions and events that allow agents to learn directly from top travel suppliers, including cruise lines, hotels, and tour operators. These opportunities help agents deepen their product knowledge, forge valuable supplier relationships, and stay updated on new offerings, promotions, and tools to grow their businesses.

5. Support for Continuing Education
Dugan's Travels actively encourages agents to pursue certifications and continuing education to enhance their expertise and credentials. We support agents in obtaining industry-recognized certifications, such as Certified Travel Associate (CTA) or Certified Travel Counselor (CTC), through partnerships with respected organizations like The Travel Institute.

6. Business Development Support
Our business development resources are designed to help agents succeed at every stage of their careers. We provide personalized guidance on marketing strategies, branding, client acquisition, and business operations. Whether it’s creating a business plan or setting measurable goals, we’re here to ensure agents are equipped to achieve sustainable growth.

7. Networking Opportunities
Dugan's Travels fosters a sense of community among our agents by offering a variety of networking opportunities. From conferences and seminars to virtual forums and events, agents have countless chances to connect, collaborate, and share insights with industry peers and other travel professionals.

Dugan's University

Our in-person events. Annually we meet in Anaheim, California for a weeklong event. We also have shorter events elsewhere. However, Anaheim is our main event each year.

Watch a video about Dugan's University

FAM trips

FAM trips allow travel advisors to gain firsthand experience and in-depth knowledge about specific destinations. We try to do a few each year for our agents and suppliers also offer space on their fam trips that our agents get space on.

MYDUONLINE

Our winning online learning management system is here to support you achieve your higher education goals. From our webinars with suppliers to our online content that is meant to help you grow your business, you have access to a wealth of information.

Success Program

After completing the new agent orientation, agents need more support. This is where the Success series comes in. Topics that help you make it through that first year.